Quick answer
Call 911 for injuries or hazards, follow law-enforcement directions, and arrange transport only after the scene is safe and released.
What to do
- Check occupants and call 911 when needed; do not enter moving traffic.
- Follow responder instructions about moving vehicles and exchanging information.
- Tell transport dispatch about damage, leaking fluids, deployed airbags, locked wheels, and destination.
A crash tow is different from a routine breakdown because the vehicle may not roll, steer, or brake, and debris or structural damage may affect loading. Emergency responders control the active scene.
Photograph the scene only if it is safe and permitted. Ask your insurer about coverage and destination requirements, but do not delay emergency action while calling insurance.
Official sources
Conditions, laws, parking rules, addresses, and agency procedures can change. Check the linked official source before acting.
Editorial note: this guide was checked against the cited public sources. The representative image does not document a specific JKS Towing call, operator, or vehicle.