Quick answer
Move as far from traffic as conditions safely allow, turn on hazards, stay visible, and share your exact location before requesting help.
What to do
- Call 911 first if anyone is injured, traffic is blocked, or the vehicle is in an immediately dangerous position.
- Use a cross street, direction of travel, exit number, landmark, or map pin to identify your location.
- Tell dispatch the vehicle type, symptoms, passenger needs, and whether the vehicle can roll, steer, and brake.
Winter conditions can turn a routine breakdown into a cold-weather exposure and traffic hazard. Do not stand between vehicles or attempt repairs next to moving traffic. If the safest available choice is to remain belted inside the vehicle, keep hazards on and follow emergency responders’ instructions.
Before travel, check Minnesota 511 and carry warm clothing, a charger, scraper, shovel, warning devices, water, and basic first-aid supplies. Service availability and equipment requirements should always be confirmed by dispatch.
Official sources
Conditions, laws, parking rules, addresses, and agency procedures can change. Check the linked official source before acting.
Editorial note: this guide was checked against the cited public sources. The representative image does not document a specific JKS Towing call, operator, or vehicle.