Quick answer
Share the exact location, fuel type, vehicle details, passenger needs, and whether the vehicle is in a safe position.
What to do
- Use hazards and call 911 if the vehicle blocks a lane or creates immediate danger.
- Do not walk along a freeway or across traffic to find fuel.
- Confirm gasoline, diesel, or another fuel requirement before help is sent.
Cold exposure and traffic are the principal hazards, not the empty tank itself. A fuel delivery may not be appropriate if the vehicle is mechanically disabled, in an unsafe location, or requires a specific restart procedure.
NHTSA recommends keeping the tank close to full in winter and carrying a charger, warm clothing, blankets, water, and other emergency supplies.
Official sources
Conditions, laws, parking rules, addresses, and agency procedures can change. Check the linked official source before acting.
Editorial note: this guide was checked against the cited public sources. The representative image does not document a specific JKS Towing call, operator, or vehicle.